With the motto “Aim for the moon, as easy as pie”, we simplify the complex challenges of e-commerce, turning ambitious revenue goals into tangible results.
At Moonpie, we don’t just send emails or SMS messages – we build a comprehensive customer retention system that operates 24/7, powered by deep insights into customer behavior and real performance data.
Our Mission
To turn casual buyers into life-long fans using a blend of storytelling, strategy, and automation.
Our Vision
To become the most influential retention marketing force behind the next generation of global DTC brands
Our Mission
Customer Centric
We put the needs, experiences and feedback of our customers at the heart of every decision. Our goal is to deliver long-term value and meaningful impact to the people we serve.
Data Driven
We rely on data to guide our decisions. Every campaign and action is measurable, analyzable, and continuously optimized for better results.
Kaizen Mindset
We foster a mindset of continuous improvement, valuing a culture of constant learning and growth.
Ownership
We work with a strong sense of responsibility, proactivity, and full commitment to delivering results. No excuses, only solutions.
Transparent
Transparency builds trust. We communicate clearly, act honestly and share openly to move forward as one.
No worries. We are not on the moon. Just one click away.
A retention & lifecycle marketing agency boosts customer loyalty and lifetime value by using data-driven strategies to engage, retain, and reduce churn. This leads to sustainable growth at a lower cost than acquiring new customers.
A full-service team means you get access to a dedicated retention marketing team instead of hiring individual specialists.
Depending on your needs, your team may include:
Account Manager – your main point of contact & strategic lead
Retention Strategist – lifecycle & revenue growth planning
Email/SMS Specialist – campaign & flow execution
Copywriter – conversion-focused messaging
Designer – email & visual asset design
Technical Specialist – integrations, automation & data setup
This structure allows brands to move faster while ensuring strategy, execution, and optimization work together seamlessly.
Moonpie offers dedicated partnership programs designed for different types and levels of collaboration, including technology partners and strategic collaborators.
Each partnership tier comes with its own collaboration model, support structure, and growth opportunities.
If you’re interested in partnering with Moonpie, we invite you to get in touch with our team to explore alignment opportunities and better understand Moonpie’s long-term vision and partnership roadmap.
We believe strong partnerships are built on shared value creation and sustainable growth.
Contact us to learn more about partnership opportunities with Moonpie.
